Refund and Cancellation Policy
Last updated: August 12, 2026
Subscription Plans
All Fit Tribes subscription plans are one-time payments for a fixed period (e.g., monthly or annual). We do not currently use auto-renewal; therefore, there is no recurring billing to cancel. Your access to premium features will simply expire at the end of the paid period unless you choose to renew manually.
Because every member receives 30 days of full, free access to the platform before being asked to pay, we generally do not offer refunds once a plan is purchased.
Discretionary Refunds
We may consider refund requests at our sole discretion in the following cases:
- Duplicate charges for the same plan.
- Failed or double payments due to technical errors at the gateway level.
- Complete technical failure of the platform that prevents access for an extended period.
Refund requests must be made within 7 days of the transaction by emailing support@fittribes.com. Approved refunds are processed within 5–7 working days to the original payment method.
Direct Trainer Payments
Personal training fees paid by a client directly to a trainer (e.g., via UPI) are a private arrangement between the client and the trainer. Fit Tribes does not process, hold, verify, or guarantee these payments and cannot issue refunds for them.